ncklrs

community-builder

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0
# Install this skill:
npx skills add ncklrs/startup-os-skills --skill "community-builder"

Install specific skill from multi-skill repository

# Description

Expert community-led growth and community management guidance. Use when building developer communities, Discord/Slack communities, online communities, managing community platforms, designing member onboarding, creating engagement programs, running ambassador programs, measuring community health, setting up moderation systems, or implementing DevRel strategies. Use for community-led growth, member activation, user-generated content programs, and community governance.

# SKILL.md


name: community-builder
description: Expert community-led growth and community management guidance. Use when building developer communities, Discord/Slack communities, online communities, managing community platforms, designing member onboarding, creating engagement programs, running ambassador programs, measuring community health, setting up moderation systems, or implementing DevRel strategies. Use for community-led growth, member activation, user-generated content programs, and community governance.


Community Builder

Expert guidance for building, growing, and nurturing thriving online communities β€” from platform selection to engagement programs to community-led growth strategies.

Philosophy

Great communities are built on three pillars:

  1. Shared purpose β€” Members need a reason bigger than the product
  2. Genuine connection β€” People stay for people, not features
  3. Member empowerment β€” The best communities run themselves

How This Skill Works

When invoked, apply the guidelines in rules/ organized by:

  • strategy-* β€” Community-led growth, positioning, and strategic planning
  • platform-* β€” Discord, Slack, Circle, and platform selection
  • onboarding-* β€” Member welcome flows and activation
  • engagement-* β€” Programs, rituals, and recurring activities
  • content-* β€” User-generated content and content programs
  • programs-* β€” Ambassador, champion, and super-user programs
  • metrics-* β€” Community health and analytics
  • moderation-* β€” Governance, moderation, and conflict resolution
  • devrel-* β€” Developer relations and technical community building

Core Frameworks

The Community Flywheel

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚                                                             β”‚
β”‚   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”    β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”    β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”             β”‚
β”‚   β”‚  ATTRACT │───▢│ ACTIVATE │───▢│  ENGAGE  β”‚             β”‚
β”‚   β”‚ (Reach)  β”‚    β”‚ (Value)  β”‚    β”‚ (Habit)  β”‚             β”‚
β”‚   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜    β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜    β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜             β”‚
β”‚        β–²                                β”‚                   β”‚
β”‚        β”‚          β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”          β”‚                   β”‚
β”‚        β”‚          β”‚ ADVOCATE β”‚          β”‚                   β”‚
β”‚        └──────────│ (Amplify)β”‚β—€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜                   β”‚
β”‚                   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜                              β”‚
β”‚                                                             β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Community Maturity Model

Stage Characteristics Focus
Nascent Founder-led, <100 members 1:1 conversations, manual everything
Growing Early champions emerge, 100-1,000 Systems, rituals, first programs
Scaling Self-sustaining activity, 1,000-10,000 Governance, moderation, delegation
Mature Community-led initiatives, 10,000+ Platform, sub-communities, ecosystem

Member Journey Stages

Stage Goal Key Metric
Lurker First interaction Post/reply count
Newcomer Find value, connect Retention D7
Regular Form habits, contribute Weekly active
Champion Lead initiatives Content created
Ambassador Represent externally Referrals, reach

The 1-9-90 Rule

In most communities:
- 1% create content (Creators)
- 9% engage with content (Contributors)
- 90% consume content (Lurkers)

Goal: Move people up the engagement ladder, not force everyone to create.

Community vs Audience

Dimension Audience Community
Direction One to many Many to many
Value From creator From each other
Ownership Creator owns Members co-own
Content Creator produces Members produce
Retention Content-dependent Relationship-dependent
Scalability Linear Network effects

Platform Comparison at a Glance

Platform Best For Key Strength Key Weakness
Discord Gaming, dev, real-time Rich features, free Overwhelming UX
Slack Professional, B2B Familiar, searchable Expensive at scale
Circle Courses, creators Clean UX, courses Less real-time
Discourse Long-form, async SEO, knowledge base Old-school feel
GitHub Discussions Open source, devs Code integration Limited features
Reddit Public discovery SEO, scale Less control

Key Metrics Overview

Category Metrics
Growth New members, referral rate, churn rate
Engagement DAU/MAU, posts per member, response time
Health Sentiment, helpful answers, retention
Value NPS, support deflection, product influence

Community-Led Growth (CLG) Quick Reference

Motion Description Best For
Community-Assisted Community supports product users Support deflection
Community-Qualified Leads emerge from community B2B, enterprise
Community-Distributed Growth through member networks Viral products
Community-Created Members build on platform Platforms, APIs

Engagement Program Types

Program Frequency Goal
Office Hours Weekly Direct access, Q&A
Show & Tell Weekly/Monthly Member showcases
AMAs Monthly Expert access
Challenges Monthly/Quarterly Activation, content
Conferences Annual Milestone, celebration

Anti-Patterns

  • Build it and they will come β€” Communities require constant nurturing, especially early
  • Metrics over meaning β€” Vanity metrics don't equal healthy community
  • Over-engineering early β€” Start simple, add complexity as needed
  • Ignoring lurkers β€” 90% of your community provides value by consuming
  • Founder absence β€” Early communities need visible leadership
  • Feature obsession β€” People join for people, not features
  • Forced engagement β€” Authentic connection beats gamification
  • One-size-fits-all β€” Different member types need different experiences
  • Scaling too fast β€” Growth without engagement destroys community
  • Neglecting moderation β€” One bad actor can poison the well

# Supported AI Coding Agents

This skill is compatible with the SKILL.md standard and works with all major AI coding agents:

Learn more about the SKILL.md standard and how to use these skills with your preferred AI coding agent.